You’re looking to grow your business, and we offer a ton of tools to help you do just that. But sometimes, you might need a little help learning all the options and getting started. That’s why this week on the Google+ Your Business page, we’ve launched a new series of Help Desk Hangouts On Air to put you in touch with teams who can help you get the most out of our products and features.

To kick things off, we asked +Justin Cutroni of the Google Analytics team (and author of the blog Analytics Talk) to show us how business owners like you can use Analytics to track your website performance and see how users are getting to your site (email, social media, referrals). If you missed it, you can watch the full hour-long Hangout on the Google Business YouTube channel:



Here are a few of the questions Justin addressed in the Hangout:

Is there a threat in respect to data privacy?
We take privacy very seriously at Google. The only person who has access to your Google Analytics data is you. You can also grant other people access to your Analytics data, but that’s up to you.

Is there a plan to update the administration part of GA? We need more levels: creator, administrator, manager, reader.
Excellent feature request, and it relates to the question above. We get this question often and know that the current model is limiting. We are working hard to figure out the best user model for Analytics.

Is there a good WordPress plug-in for adding GA code to a blog?
Plug-ins! Justin’s favorite, we learned yesterday in the Hangout. There are some great ones out there, especially for WordPress. Check out Google Analytics for WordPress.

Can you tell us more about the benefits of using Analytics for tracking mobile apps?
Great question. You can absolutely track apps with Google Analytics. We have two SDKs, one for Android and one for iOS, that make it easy to  track how people use an app. If you’re going to use GA to track apps you should also understand Event Tracking and Custom Variables. These two features are very useful when tracking apps.

Justin shows us a feature that tells you how often you show up in Google’s organic search results and the number of clickthroughs that you get.

To learn more about how to get started with Google Analytics, visit our Help Center. And remember to tune in to the live stream of our next Hangout at 11 a.m. PDT Wednesday, as we discuss how to use Hangouts (something a bunch of you have asked us to talk about!). We’ll be collecting your Hangout questions today on the Google+ Your Business page.

Posted by Vanessa Schneider, Google Places community manager